Case Studies

The Bezos Day 1 Families Fund annual leadership awards recipients do compassionate, needle-moving work to help families experiencing homelessness regain safe, stable housing and achieve well-being.

A selection of more than half of the Day 1 Families Fund grantees who received funding between 2018 through 2021 report they have used their grants funds to date to:

• Divert more than 28,000 families from experiencing homelessness
• Connect more than 30,000 unsheltered families with safe shelter
• Connect more than 75,000 families to services they need

Below, find stories of how individual Day 1 Families Fund grantee organizations have made an impact with these uniquely flexible funds.

    • 2019 grantee ($2.75 million), 2024 grantee ($2.5 million)

    Shortly after Family Gateway received its first Day 1 Families Fund grant in 2019, two other shelters in Dallas closed, leaving Family Gateway as the only shelter serving families in the area. The organization increased its focus on helping families avoid shelter, and for those who required shelter, Family Gateway renovated a local motel, transforming it into a family-friendly refuge that provides each family with private living space. The organization also used the flexible grant dollars to fund temporary hotel stays for families awaiting shelter space. Overall, the grant helped Family Gateway quadruple the number of families they serve each year.

    Read the full story

    Learn more about Family Gateway.
    • 2019 grantee ($2.75 million), 2024 grantee ($2.5 million)
    HOPE Services Hawaii received its first Day 1 Families Fund grant a few months before the COVID-19 pandemic hit, and the funds helped the organization serve as a critical lifeline to families during the crisis, including by helping connect families to pandemic relief funds and launching a master leasing program for families. Their work is making a lasting impact: 90 percent of people connected with housing by HOPE Services Hawaii remain housed at least two years later.

    Read the full story

    Learn more about HOPE Services Hawaii.
    • 2019 grantee ($1.25 million), 2024 grantee ($1.25 million)
    Welcome House has put its first Day 1 Families Fund grant to fantastic use by constructing a state-of-the-art, 20,000-square-foot Shelter for Homeless Women, Children, and Families that consolidates their services for families experiencing homelessness into one facility. The new building has doubled Welcome House’s capacity to shelter families. Since January 2020, Welcome House has provided shelter to more than 150 families, and 74% of them have exited the shelter into a positive housing situation.

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    Learn more about Welcome House.
    • 2018 grantee ($5 million), 2023 grantee ($5 million)
    CCSWW took a multi-pronged approach to leveraging its first Day 1 Families Fund grant, including opening a drop-in day center for families and forging partnerships with organizations across the community to improve equitable access to housing and services for all families facing a housing crisis. This work has helped divert about 450 local families from homelessness.

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    Learn more about Catholic Community Services of Western Washington.
    • 2018 grantee ($5 million), 2023 grantee ($5 million)
    Crossroads Rhode Island used its first Day 1 Families Fund grant to invest in a range of interventions—from offering emergency assistance to divert families from homelessness to bringing on board a housing navigator to help families in need identify safe and affordable housing. “We know our model and these resources can get us to functional zero with family homelessness,” says Karen Santilli, CEO of Crossroads Rhode Island.

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    Learn more about Crossroads Rhode Island.
    • 2020 grantee ($2.5 million)
    The Day 1 Families Fund grant unlocked a previously unobtainable level of staff capacity that helped MAHUBE-OTWA expand and solve issues specific to the very rural area it serves. Three years after receiving the grant, the team has connected more than 1,500 families with needed services, and some counties it serves are down to the single digits of people experiencing homelessness.

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    Learn more about MAHUBE-OTWA.
    • 2018 grantee ($5 million), 2023 grantee ($3.75 million)
    As a leader in addressing rising homelessness in Charlotte, The Salvation Army of Greater Charlotte used its first Day 1 Families Fund grant to “say ‘yes’ to more families who were in crisis and keep whole families—including dads and teenaged sons—together,” according to Deronda Metz, the organization’s director of social services. The grant helped The Salvation Army of Greater Charlotte launch programs for both children and adults to improve their wellbeing and expand its diversion efforts, which has helped 275 families stay out of homelessness.

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    Learn more about The Salvation Army of Greater Charlotte.